View our FAQs for answers to your questions If you have a general question there is a good chance you'll find your answer below.

Please note that CPE certificates will be available starting 1 hour after a webinar concludes. Please take the following steps to access your CPE for all prior Encoursa webinars:

  1. Click "Log in" in the upper right corner of the website to log in to your account. Use the email address you used to create your account.
  2. After logging in, click on your name in the upper right corner and click on "Dashboard" in the dropdown.
  3. Click on "Past Webinars" from your dashboard view and find the applicable webinar.
  4. There should be a "Download" button in the "CPE" column. If you do not see the "CPE" column, you may be viewing on a small screen and you would need to expand the column by clicking on the "+" symbol on your dashboard under the webinar.

Please note that if you did not meet the minimum participation requirements as defined by NASBA, you will see a "Did not Qualify" message in the CPE column.

Please note that webinar presentations and handouts are typically available for download during the live event by opening up the "Handouts" section of your GoToWebinar pane. The presentation files will also be made available to all those who registered for the webinar through the Encoursa dashboard. Please take the following steps to access the presentation files from your dashboard:

  1. Click "Log in" in the upper right corner of the website to log in to your account. Use the email address you used to create your account.
  2. After logging in, click on your name in the upper right corner and click on "Dashboard" in the dropdown.
  3. If the webinar has not occured yet, you can find it in the "Upcoming Webinars" or "Today’s Webinar" section. If the webinar already took place, click on "Past Webinars" from your dashboard view and find the applicable webinar.
  4. Click on the "Webinar Handouts" link.

Please note that presentation files are only made available to those who registered for the event.

Please note that the webinar recordings will be available within 24 hours to everyone who registered for the event. Please take the following steps to view a webinar recording:

  1. Click "Log in" in the upper right corner of the website to log in to your account. Use the email address you used to create your account.
  2. After logging in, click on your name in the upper right corner and click on "Dashboard" in the dropdown.
  3. Click on "Past Webinars" from your dashboard view and find the applicable webinar
  4. Click "Watch Recording" for the applicable webinar.

As noted above, webinar recordings are made available to all those who registered for an event. They are typically uploaded within 24 hours after the webinar concludes.

There are two ways to launch a webinar. You can either click on your unique join link sent to your email inbox from GoToWebinar or launch the webinar directly from your dashboard. The GoToWebinar email with your unique launch link will be delivered upon your webinar registration as well as in reminder emails sent 24 hours and 1 hour before the event starts. To launch the webinar from your dashboard, click "Log in" in the upper right corner of the website and enter your account information. After logging in, click on your name in the upper right corner and click on "Dashboard" in the dropdown. On the day of the event, the webinar will appear in the "Today's Webinar" section of your dashboard with a launch button.
If you are getting an error message when attempting to launch a webinar, it could be that your local network has a security feature which prevents GoToWebinar from working. Please check with your IT support to ensure GoToWebinar is accessible from your network. If you are still having trouble, please contact us directly and we will try to troubleshoot any technical difficulties.
Encoursa is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. Boards of Accountancy have final authority on the acceptance of individual courses for CPE credit.
Encoursa uses the GoToWebinar software to host its webinars. The software is free to use and GoToWebinar will provide you a unique link to launch each webinar. You can also launch the webinars directly from your dashboard by logging in to your Encoursa account.
We encourage each attendee to sign up separately and answer the polling questions during the webinar. However, if more than one person is watching on one screen, the person who signed up must contact us with the names, email addresses, and phone numbers of each attendee as well as an attestation statement that each attendee watched and participated in the webinar. To receive CPE credit for a paid webinar, each attendee must sign up and pay separately. For group registrations on paid webinars, please contact us.
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