Introduction

Encoursa LLC, the owner of Encoursa.com (referred to below as "Encoursa," "we," "our," or the "Website"), adheres to the policies outlined below.

By registering for an Encoursa account ("User") or attending a course or webinar ("Course Attendee"), you agree to this Privacy Policy and the associated Terms and Conditions.

This Privacy Policy explains the types of information Encoursa obtains, how the information is obtained, how it is used, how it may be disclosed to others, and the choices available regarding the use of that information.

1. Personally Identifiable Information

Encoursa collects personally identifiable information that is voluntarily supplied by Users or Course Attendees. Users interacting with the Website or attending a course or webinar may provide information including:

• Name
• Email address
• Telephone number
• Company name
• City, state, and country
• Professional or licensing information
• Domain name or URL
• Other information necessary to create an account or participate in a course or webinar

In order to access certain Website features or attend a course or webinar, Users may be required to provide certain information.

2. How We Use Information

Encoursa uses personal information for legitimate business purposes, including:

• Providing access to courses, webinars, and Website functionality
• Managing registrations and attendance
• Communicating regarding accounts, courses, and Website operations
• Providing customer support
• Supporting billing, account maintenance, and troubleshooting
• Sending newsletters, promotional messages, product announcements, or other communications that may be of interest to Users (subject to opt-out options described below)
• Improving the Website, services, and user experience
• Complying with legal or regulatory obligations

3. Sponsored Webinars and Sharing With Sponsors

Some courses and webinars offered through Encoursa are sponsored by third-party organizations or presented by third-party course providers.

When you register for a sponsored webinar or course, Encoursa may share your registration information, including your name, email address, telephone number, company information, and attendance information, with the sponsor or presenter for purposes of follow-up communications related to the webinar or course topic, products, or services.

By registering for a sponsored webinar or course, you acknowledge and agree to this sharing of your information. If you do not want your information shared with the sponsor or presenter, you should not register for the sponsored webinar or course.

Sponsors and presenters are expected to use attendee information in accordance with applicable privacy and marketing laws. Encoursa does not control the independent marketing practices of third-party sponsors or presenters once information has been shared.

4. When We Share Information

Encoursa does not sell, rent, or lease personal information in exchange for monetary compensation.

Encoursa may share personal information in the following circumstances:

• With course presenters or sponsors as described above
• With service providers who perform services on our behalf, such as hosting providers, email service providers, analytics providers, or payment processors
• When required by law, regulation, legal process, or governmental request
• To protect the rights, safety, or property of Encoursa, Users, or others

All payment transaction information relating to course purchases (such as cardholder account numbers) is processed through secure payment providers and is not shared with sponsors or presenters.

5. Email Communications and Opting Out

By registering for an Encoursa account, you consent to receiving communications from Encoursa related to your account, courses, upcoming training opportunities, and promotional offerings.

You may opt out of promotional email communications from Encoursa at any time by following the unsubscribe instructions included in email messages. Please allow up to ten (10) days for opt-out requests to take effect.

Even if you opt out of promotional communications, Encoursa may still send non-promotional communications related to your account or Website operations, such as service announcements or administrative messages.

Opting out of communications from third-party sponsors or presenters must be completed directly with those parties using the instructions they provide.

6. Cookies and Similar Technologies

Encoursa uses cookies and similar technologies to maintain session information, operate the Website, and improve user experience. Users may control cookie preferences through browser settings; however, disabling cookies may affect Website functionality.

7. Non-Personally Identifiable Information

Encoursa collects certain non-personally identifiable information in the normal course of Website operation. This information may include browser type, device information, IP address, and general usage data. This information is used to measure Website performance, identify traffic trends, and improve services, and does not identify individual users.

8. Data Retention

Encoursa retains personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

9. Security

Encoursa implements reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or electronic storage is completely secure.

10. Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of personal information maintained by Encoursa, or to request information about how personal information is used or shared.

Encoursa will evaluate and respond to such requests in accordance with applicable law. Privacy-related requests may be submitted by contacting Encoursa.

11. Other Partner Websites

Encoursa is not responsible for the privacy practices or content of non-Encoursa websites, including websites accessed through links on the Website. Users should review the privacy policies of any third-party websites before providing personal information.

12. Changes to This Privacy Policy

Encoursa may modify this Privacy Policy from time to time. Any changes will be reflected by updating the "Last Updated" date above.

Encoursa is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: NASBAregistry.org.