Encoursa is owned and operated by Encoursa LLC, a Florida limited liability company ("Encoursa," "we," or "us"). Encoursa refers to our employees, independent contractors, agents, and representatives ("our Team").

By using Encoursa.com (https://encoursa.com) or registering for a course or webinar listed on Encoursa.com, you agree to these Terms & Conditions ("Terms").

Encoursa provides an online platform that allows users to browse and register for educational courses, webinars, and related programs (the "Services"). The Services are offered through our website (the "Website") and, in some cases, through third-party course delivery software (the "Software").

As a user of the Services, you are a "Member" ("you"). These Terms, together with our Privacy Policy, define the terms and conditions under which you may use Encoursa.

1. Content and Use of Services

The materials ("Content") made available on the Website or through the Software are for your personal, internal, non-commercial use and are intended for informational purposes only. You may not copy, modify, distribute, reproduce, sell, post, or otherwise use the Content in whole or in part without prior written permission from Encoursa.

Encoursa reserves the right to modify or remove Content at any time. Nothing in these Terms grants you ownership or rights to the Content.

1.1 Recording Consent

By registering for and participating in webinars, self-study courses, seminars, and audio conferences through the Website and/or Software, you acknowledge that Encoursa may record such sessions and you consent to Encoursa's use of those recordings for operational, training, and promotional purposes.

1.2 Participant Contributions and Recordings

During webinars or other live programs, participants may submit questions, comments, or other content through chat, Q&A features, audio participation, or similar tools. By participating in a program, you acknowledge that such contributions may be included in recordings of the program and may be used, reproduced, distributed, or displayed by Encoursa in connection with the operation, promotion, or delivery of current or future programs.

Participants should not submit confidential or proprietary information during live sessions. Encoursa is not responsible for information voluntarily disclosed by participants during a program.

1.3 Use of Automated Tools

Encoursa may use automated technologies, including artificial intelligence or machine learning tools, to process recordings, transcripts, and other program materials for purposes such as improving services, generating summaries or educational materials, enhancing search functionality, or supporting the delivery of current or future programs. Such use does not change ownership of underlying content.

1.4 Technical Requirements and Attendance

Participants are responsible for maintaining adequate internet access, audio capability, and system compatibility to participate in programs. Encoursa is not responsible for technical issues caused by a participant's equipment, internet connection, or third-party software. Failure to meet attendance or participation requirements due to such issues may result in ineligibility for CPE credit.

2. Account and Eligibility

2.1 Eligibility

To use Encoursa, you must:

• Be at least eighteen (18) years old and able to enter into legally binding agreements;
• Complete the registration process for applicable courses or webinars;
• Agree to these Terms; and
• Provide true, complete, and current contact information.

You agree not to use Encoursa in violation of any laws or regulations or for any purpose not intended by the Services. Encoursa reserves the right to refuse service, cancel registrations, or change eligibility requirements at any time.

2.2 Term

The term of this agreement begins when you first access the Website and continues as long as you maintain an account or use the Services.

If you register for a course or webinar on behalf of others, you represent that you have authority to accept these Terms on their behalf.

2.3 Electronic Acceptance

By clicking "Sign Up," "Register," "Purchase," or similar buttons, or by otherwise using the Services, you agree that your electronic acceptance constitutes your legal signature and agreement to these Terms.

3. Continuing Professional Education (CPE) Policy

Encoursa administers CPE credits in accordance with the standards established by the National Association of State Boards of Accountancy (NASBA).

CPE credit will be issued only to individuals who meet applicable attendance and participation requirements.

Small group viewing, where permitted, requires the facilitator to verify attendance and engagement for each participant. Attendance records will be maintained for a minimum of five (5) years in accordance with Encoursa's document retention policies.

CPE for self-study courses will be issued only on an individual basis.

3.1 CPE Acceptance

While Encoursa administers programs in accordance with NASBA standards, it is the participant's responsibility to determine whether a course qualifies for credit with their applicable licensing or regulatory body.

4. Changes to Services or Terms

Encoursa may update these Terms at any time by posting revised Terms on the Website or notifying users by email. Updated Terms become effective immediately upon posting and apply to continued use of the Services.

Encoursa may modify or discontinue any portion of the Website or Services at any time.

5. Payment

5.1 Paid Courses

Fees for paid webinars and self-study courses are posted on the Website and may change from time to time. Payment must be completed before access to paid Content is provided.

5.2 Credit Cards

You agree to provide valid payment information and authorize Encoursa to charge the applicable fees. You represent that you are authorized to use the payment method provided.

If payment processing fails, Encoursa may contact you to resolve the issue.

6. Cancellation and Refunds

6.1 Online Webinars

Cancellations made up to one week before the event start date are eligible for a full refund. After that date:

• You may send an alternate attendee at no additional charge; or
• You may receive a 50% refund.

No refunds will be issued for cancellations received on or after the event start date. Free events may be cancelled at any time without charge.

If Encoursa cancels an event, a full refund will be issued.

6.2 Self-Study Programs

Self-study purchases may be cancelled within twenty-four (24) hours of purchase for a full refund, provided the course content has not been completed and the assessment has not been started or completed.

Requests beyond 24 hours may be reviewed on a case-by-case basis.

Self-study courses are accessible for one year from purchase. No refunds will be issued for courses not completed within that period.

6.3 All-Access Pass Subscription

All-Access Pass subscriptions may be cancelled within seven (7) days of purchase for a full refund, less the a la carte value of any completed programs. No refunds are available after the seven-day period.

7. Complaint Resolution

Complaints regarding CPE programs or Encoursa services should be directed to:

Company

Encoursa LLC

Address

1765 E Nine Mile Rd., STE 1 - PMB #262
Pensacola, FL 32514

Phone

(616) 209-8167

Email

Contact Us

8. Intellectual Property Rights

All intellectual property on the Website, including trademarks, logos, and copyrighted materials, is owned by Encoursa or its licensors. No license or right to use such materials is granted except as expressly stated.

If you believe copyrighted material has been used improperly, please contact Encoursa.

9. Privacy Policy and Sponsored Programs

Your use of the Services is subject to our Privacy Policy, which is incorporated into these Terms by reference.

9.1 Sponsored Webinars and Sponsor Contact

Some programs are sponsored or presented by third parties. By registering for a sponsored webinar or course, you acknowledge and agree that Encoursa may share your registration information, including name, email address, and phone number, with the sponsor and/or presenter for marketing follow-up related to the program and related products or services. If you do not agree to this sharing, do not register for the sponsored program.

Sponsors and presenters may contact attendees regarding the sponsored program or related offerings. Encoursa does not control the timing, frequency, or content of sponsor communications once attendee information has been shared. Attendees may opt out of sponsor communications directly with the sponsor.

10. Monitoring and Enforcement

Encoursa may monitor account activity and use reasonable measures to prevent fraud, abuse, security incidents, or violations of these Terms. Accounts may be suspended or terminated if violations are suspected.

11. Rules of Use

You agree that you will not:

• Violate these Terms or the Privacy Policy;
• Use the Services in unintended ways;
• Infringe upon Encoursa's or third-party intellectual property rights; or
• Use the Services in violation of applicable law.

Encoursa may suspend or terminate accounts that violate these rules.

12. Limitation of Liability

To the maximum extent permitted by law, you assume full responsibility for any loss resulting from your use of the Website or Services. Encoursa and its Team will not be liable for any indirect, incidental, special, consequential, or punitive damages, even if advised of the possibility of such damages.

13. No Warranties

The Website and Content are provided "as is" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

14. Indemnification

You agree to indemnify and hold Encoursa and its Team harmless from any claims, damages, or expenses (including attorney fees) arising from your use of the Services or violation of these Terms.

15. Attorney Fees

If Encoursa prevails in an action arising from your breach of these Terms, Encoursa is entitled to recover reasonable attorney fees and costs.

16. Equitable Relief

Encoursa may seek injunctive or equitable relief for violations of these Terms where monetary damages would be insufficient.

17. Subpoena Fees

If Encoursa is required to provide information related to your account in response to legal process, we may charge reasonable costs associated with compliance.

18. Third-Party Websites and Services

The Website may contain links to third-party websites or services. Encoursa is not responsible for the content, availability, or privacy practices of third parties.

19. Assignment

You may not assign your rights under these Terms. Encoursa may assign its rights at its discretion.

20. Choice of Law and Venue

These Terms are governed by the laws of the State of Florida, without regard to conflict of laws principles. Any dispute arising from these Terms or the Services will be brought exclusively in the state or federal courts located in Escambia County, Florida, and the parties consent to the jurisdiction of those courts.

21. Force Majeure

Encoursa will not be liable for delays or failures caused by events beyond its reasonable control, including acts of God, natural disasters, war, strikes, power failures, or internet service disruptions.

22. Survivability

Sections relating to intellectual property, limitation of liability, indemnification, choice of law, and other provisions that by their nature should survive termination will remain in effect.

23. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

24. Amendments and Waiver

Failure to enforce any provision of these Terms does not constitute a waiver. Updated Terms become effective upon posting on the Website.

25. Entire Agreement

These Terms and the Privacy Policy constitute the entire agreement between you and Encoursa and supersede all prior agreements or understandings.

Encoursa is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: NASBAregistry.org.