Self-Study Course Details
Course Description

Better understanding how different personality types are likely to communicate and react to situations will help you plan better interactions with others (peers, staff, supervisors, customers, and more!)  In this course, you will learn your own natural personality style, and how to quickly identify the personality style of others in order to interact with them more effectively.

Course Highlights:

  • Identify four major personality styles
  • Learn your natural style and what that means about how you tend to act and communicate
  • Analyze how to use your natural strengths to your advantage, and how to control your weaknesses
  • Discover how to adjust your natural style to more effectively interact and communicate with others
  • Learn how to use your knowledge to get the “most” out of others
Learning Objectives
  • Identify four significant personality styles that can be used to categorize the behavioral tendencies of yourself and others
  • Discover how your natural personality style will impact your ability to communicate, coach, manage projects, and more!
  • Explore illustrative examples of how to properly modify your natural tendencies for improved interactions with others
  • None
Advanced Preparation


Author Details
  • Jennifer Louis
    Jennifer Louis

    Jennifer has over 20 years experience in designing and instructing high-quality training programs in a wide variety of technical and “soft skills” topics needed for professional and organization success.  In 2003 she founded Emergent Solutions Group, which is dedicated to meeting organization’s professional training needs on a project or part-time basis.  Jennifer serves a wide variety of clients, including public accounting firms, private industry corporations, and public sector agencies.

NASBA Sponsor
  • National Registry of CPE Sponsors for the QAS self-study delivery method
    Encoursa is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:


  • Webinars: CPE certificates will be accessible through your dashboard 1 hour after a webinar concludes.

    Self-Study: CPE certificates will be accessible through your dashboard immediately after passing the qualified assessment.

    For specific instructions on accessing your CPE, please see our FAQ section on our support page.

  • Multiple Attendees on Webinars: Each attendee should register separately for the webinar. If more than 1 attendee participated from the same device, please contact us after the event to let us know. For group signups for paid events, please contact us.

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