Self-Study Course Details
Course Description

Most companies have at least a few customers who don’t pay them in a timely manner. Unfortunately, for some the problem is worse. They have many customers who don’t pay them as quickly as they’d like. While it is definitely true that some of these organizations purposely drag their feet when it comes to the timing of payments, that is not always the case. In fact, many times the delay is due to something the supplier did (or didn’t do) during the billing process. These are simply practices that could be easily rectified. This course contains the standard best practices every organization should use when trying to get paid in a timely manner as well as a look at the common mistakes that end of delaying payments. The information on these inopportune slip-ups comes from interviews with accounts payable professionals who shared their frustrations over these easily-fixable oversights. 

Learning Objectives
  • Identify common mistakes in your billing process that delay payments
  • Recognize how to create a clean billing process that produces error-free invoices
  • Learn how to build an effective strategy ensuring you have all needed information on your invoices
  • Identify practices that unintentionally cause delays in payment
  • Understand how to develop an effective strategy for creating a better relationship with the personnel at your customers who are responsible for making payments
Prerequisites
  • None
Advanced Preparation

None

Author Details
  • Mary Schaeffer
    Mary Schaeffer

    Mary Schaeffer, AP Now’s Founder creates content around the accounts payable and payment function. This material takes the form of a twice-a-week free ezine, the AP Now podcast and YouTube channel with 500+ videos, a monthly newsletter, 20+ business books, a variety of courses for accountants and AP professionals, and numerous webinars. She served on the Business Payments Coalition and Federal Reserve’s Remittance Delivery Assessment Work Group, and is currently a member of Nacha’s ACH Network Advisory Panel. Schaeffer has been named a Top AP Influencer for the last five years. She also received the Well-Being for Others award from them in 2021 and was named the Top AP Influencer in 2022. She has a BS in Mathematics and an MBA in Finance. Before founding AP Now, she worked in corporate finance and treasury for Continental Grain (Cash Manager) Equitable Life, now AXA (Assistant Treasurer) and O&Y (Financial Risk Manager). 

NASBA Sponsor
  • National Registry of CPE Sponsors for the QAS self-study delivery method
    Encoursa is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: NASBAregistry.org.

$15.00

CPE
  • Webinars: CPE certificates will be accessible through your dashboard 1 hour after a webinar concludes.

    Self-Study: CPE certificates will be accessible through your dashboard immediately after passing the qualified assessment.

    For specific instructions on accessing your CPE, please see our FAQ section on our support page.

  • Multiple Attendees on Webinars: Each attendee should register separately for the webinar. If more than 1 attendee participated from the same device, please contact us after the event to let us know. For group signups for paid events, please contact us.

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