Self-Study Course Details
Course Description

Have you ever met an accountant who exhibits solid technical prowess but possesses lackluster communication skills? It is not unusual to meet a savvy accountant who is a technical expert, but could enhance the delivery of written and spoken words. This course is designed to help CPAs improve their written and verbal communication skills. Participants will learn how to tailor communication to their audience, with particular emphasis on techniques for crafting a message that effectively conveys technical information in an engaging manner. The course’s author will share personal success tips gleaned from more than two decades of experience communicating myriad topics to a variety of audiences.

Major Subjects

  • Pervasive best practices for effective communication
  • Specific strategies for written materials
  • Unique considerations for verbal presentations
  • The importance of recursive revision
  • Tips for success
  • Pitfalls to avoid
Learning Objectives
  • Identify how to develop an outline of presentation topics and draft talking points.
  • Discover how to edit your written work for clarity and length
  • Recognize best practices for both written and verbal formats.
  • Identify how to avoid plagiarism by providing appropriate credit for sourced material.
  • Discover how to enhance audience engagement.
Advanced Preparation


Author Details
  • Chris Harper
    Chris Harper

    Chris Harper, CPA, MBA is the Director of Education at Hungerford Nichols and an affiliate instructor of accounting for Grand Valley State University. A frequent speaker and instructor, Chris has taught a variety of continuing education courses on accounting, tax, and finance topics.

NASBA Sponsor
  • National Registry of CPE Sponsors for the QAS self-study delivery method
    Encoursa is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:


  • Webinars: CPE certificates will be accessible through your dashboard 1 hour after a webinar concludes.

    Self-Study: CPE certificates will be accessible through your dashboard immediately after passing the qualified assessment.

    For specific instructions on accessing your CPE, please see our FAQ section on our support page.

  • Multiple Attendees on Webinars: Each attendee should register separately for the webinar. If more than 1 attendee participated from the same device, please contact us after the event to let us know. For group signups for paid events, please contact us.

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