Self-Study Course Details
Course Description

This course examines best practices in accounts receivable management. Accounts receivable management is associated with both credit and collections. These important functional areas work with sales as well as treasury and bank vendors to ensure the maximum realization of cash from sales revenue.

While a good credit function holds the key to “safe sales”, those sales for which you will be paid, the best accounts receivable management will also find a way to take riskier sales and minimize that risk wherever possible through credit insurance or other arrangements. Best practices dictate that sales and accounts receivable work hand-in-hand to maximize good sales opportunities, ensure that order processing and invoicing is controlled and timely and that pricing is up-to-date and accurate. 

A properly managed accounts receivable function also has a significant impact on the organization’s overall cash flow. Best practices dictate that accounts receivable management ensures that there are diverse customer payment methods available, payments are processed timely and accurately and the process is controlled to ensure that all amounts due are timely paid.

This course explores each functional area, starting with the sales function, and the best practices that relate to accounts receivable management.  Credit and collections will each be discussed followed by accounts receivable management administrative best practices, which will include portfolio review, internal controls and payment application. Banking best practices as they relate to accounts receivable management will also be covered. 

Learning Objectives
  • Associate the importance of the billing, pricing and credit memo process to accounts receivable best practices.
  • Differentiate customer credit evaluation techniques.
  • Discover and use the Altman Z score and other ratios in evaluating customers.
  • Recognize non-traditional methods to secure customer payment and recognize best practices of the collection function.
  • Associate the importance of internal controls with the payment application function.
  • None
Advanced Preparation


Author Details
  • Joseph Helstrom
    Joseph Helstrom

    Joe is a partner at CFO Resources, LLC, a company focused on training and courseware for CPAs and is also the owner of Mill Creek Publishing LLC, a provider of self-study courses for CPAs. Joe has over 30 years of experience as a CPA in both public accounting and industry with extensive experience in financial reporting and analysis, treasury, tax, information technology, legal and regulatory matters and strategic planning. After graduation from Butler University with a degree in Accounting, Joe got his start at Ernst & Young and, subsequent to that, has served as Chief Financial Officer, Director of Treasury and Tax, Controller and Manager of Financial Planning, Reporting and Analysis for several different companies. Joe, along with his wife Patricia McCarthy, have published articles in Missouri and Texas CPA Society publications titled “Incorporating Excel Arrays into Your Audit Plan”.

NASBA Sponsor
  • National Registry of CPE Sponsors for the QAS self-study delivery method
    Encoursa is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:


  • Webinars: CPE certificates will be accessible through your dashboard 1 hour after a webinar concludes.

    Self-Study: CPE certificates will be accessible through your dashboard immediately after passing the qualified assessment.

    For specific instructions on accessing your CPE, please see our FAQ section on our support page.

  • Multiple Attendees on Webinars: Each attendee should register separately for the webinar. If more than 1 attendee participated from the same device, please contact us after the event to let us know. For group signups for paid events, please contact us.

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